What should we do first?
Risk-Tiered AI Adoption
Sequence AI by risk, not by one ROI gate: start inside, build the muscle, then go customer-facing.
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Frameworks
The methods I use to get AI into production: what to do first, where it fits in the work, how far to trust it, and who holds the judgment.
The philosophy
AI earns its keep in the boring part: in production, measured, and trusted exactly as far as it’s reliable.
The philosophy: AI should be boring. Four methods put it to work at four altitudes: the portfolio, the workflow, the single decision, and the person making it.
What should we do first?
Sequence AI by risk, not by one ROI gate: start inside, build the muscle, then go customer-facing.
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Where does AI fit in the work?
Map the work before you buy the tool: most stuck points need a process fix or a simple rule, not AI.
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How far should we trust it?
Fluency isn’t truth. Use AI where checking is cheaper than doing, and trust it exactly as far as it has earned.
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Who holds the judgment?
Hand AI the hauling, not the judgment. Let it do the work and sharpen your thinking, but keep the final call yours.
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I re-read every framework at least every 6 months. When one is overdue, its stamp turns amber.